4 years ago, at the start of August
Targeting the head of “problem space” - by extracting “problem uses-cases”
Posted by pbirnie under technology

axiom: When brainstorming - Engineers should be given the "problem use case" first, then brainstorm solutions
Engineers often come up with an idea - then find a problem and apply the idea - the risk is that what they thought was a problem isn't really a serious one.
It may be better to split brain storming into three steps:
- "problem use case" extraction from problem space
- "problem use case" prioritisation
- brainstorm possible solutions for a chosen use case
For example:
I could think of 100 ideas on how to improve the search quality in answers.yahoo.com - but when real life tests are run I could easily find that the feature I have defined only applies to 0.001% of situations in reality.
Step1: "problem use case" extraction
It is better to start with looking at what the user was trying to do eg: Gemma was trying to find an idea for a good date but when using answers.yahoo.com and got the following answers
Problem: user is looking for advice that is local. User is subjected to some random unhelpful comments.
Percentage occurrence of this use case: 65%
Step 2: "problem use case" prioritisation
Sort list of problem use cases and pick high priority cases
Step 3: Brainstorm possible solutions for important use cases
